Shipping Info

We know that when you’re ordering something personal or sending a gift of sympathy, timing and care matter. Here’s what to expect.

Processing Times

Because many of our items are personalised, each one is prepared individually once your order is placed. Most orders are processed within 2–4 working days before dispatch.

Delivery

We deliver across the UK using trusted couriers. Standard delivery typically takes 2–5 working days after dispatch. You will receive tracking information by email once your order is on its way.

International Orders

If you are ordering from outside the UK, please contact us before placing your order so we can confirm delivery times and any customs considerations.

Questions

If you need your order by a particular date, or have any questions at all, please get in touch and we will do what we can to help.